Office Operational Excellence Program
Do you work in an office environment or in a team or company that focuses on providing a service?
Would you like learn how Lean and Kaizen tools and methodologies apply differently in an office/service environment, for your team to transform your services, reduce costs, improve quality, and utilize AI/Digital technologies?
Early Bird 50% Discount ends in...
00
DAYS
00
HOURS
00
MINS
00
SECS
This program in your language will allow you to lead an Operational Excellence transformation in an Office or Service Environment, even Lean and Kaizen are new to you!
1. Build Your Strategic Plan
Learn the Strategic Planning (a.k.a. Hoshin Kanri, Strategy Deployment) and execute a Strategic planning session to incorporate Lean and Kaizen into your plans to eliminate the 8 types of waste in an office environment.
2. Build expertise in different Pillars/Tools in various areas
Learn about how to use Lean/Kaizen in People Development, 5S Workplace Organization, Daily Management Systems, Quality Management, Commercial Excellence, or Digital Transformation, wherever your opportunities are!
3. Launch a Team and Lead Projects
Develop, launch and lead the right Pillar or Project team at the right time, even if it's a leader's first time! Tie their goals to the business goals.
4. Build an Army of Problem Solvers
You will use A3 Team Problem-Solving in an Office environment to solve 80% of problems, without them dragging on for months.
5. Get a Yellow Belt Certification! (Optional Add-On)
You will be fully prepared to lead a Kaizen Event to make sustainable improvements quickly, without wasted efforts! You will be able to charter, plan and lead DMAIC projects to solve complex office problems!
4.7 Rating
This is what our customers have to say about this program...
"I had taken a Lean course on Coursera, but it was too theoretical and focused on manufacturing. This one was much more concise and practical for someone in an office!"
- Commercial Excellence Leader, Healthcare
"My favorite part was the multiform of learning that there is for one to be able to learn more easily... and above all to be able to go at my own pace."
- Production Supervisor, CEVA Logistics
"I do enjoy having to write about our own experiences. This makes you follow along with each video and think for the questions one must answer. It helps me reflect and guide and encourage me to take action."
- CI Manager, Automotive Supplier
"Being able to take the course in (my language) and receive timely answers to my questions from my coach was ideal!"
- CI Manager, Automotive Supplier
What you will get...
- Gain access to over ~20 hours of engaging lessons (videos, assessments, quizzes) that are translated into any language!
- Self-paced online, or
- Instructor facilitated (virtual/hybrid)
- Access to ask questions
- ...about any of the lessons and get answers within 48 hours.
- to a Custom GPT OpEx Coach to get coaching anytime.
- Optional add-on #1: Complete a Yellow Belt specific module (see content in Outline below)
- Optional add-on #2: Participate in one or more of 3 options for a group Simulation Exercise (~2.5 hours, done remotely)
- Get any doubts answered through group discussions and coach guidance.
- Complementary final coaching call (1 hour)
- You can find the Detailed Course Outline below to see the modules, lessons, and skills included.
Take a minute to assess your OpEx skills to see if this program is for you...
Receive your assessment results by email at the end of it so that you have them in the future.
FAQ: You mentioned the coaching programs are available in multiple languages?
FAQ: Do I have to take all ~20 hours of lessons?
FAQ: Do I have to participate in the Coaching or Simulation calls?
FAQ: Who will my instructors and coaches be?
FAQ: Will I get a completion certificate?
Office Operational Excellence Program
Choose the offer below that best addresses your need.
For the group offers, you can mix and match with other leaders in your company or other companies.
Early Bird 50% Discount ends in...
00
DAYS
00
HOURS
00
MINS
00
SECS
