Watch this video:
4 roles of the Quality Function in Performance Excellence and Continuous Improvement programs
Then answer a couple of questions.
Question 1 of 4
What is the first step you can go ahead and take to start moving more towards proactive Quality Management?
Question 2 of 4
Can you get some data to do some loss intelligence analysis to guide your efforts?
Question 3 of 4
Do you have enough bandwidth to expand your scope of responsibility into Proactive Quality? What could you do to empower and develop others, so that you could delegate some tasks and free up your time?
Question 4 of 4
What kind of education do you or your colleagues need to start moving in this direction?