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OpEx Skills Assessment - Problem-Solving

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Question 1 of 8

Skill:  Lead a team A3 Problem-Solving Project and Meetings using an A3 Problem-Solving tool/process.

 

Typical coachee:  Any Pillar Leader, Sub-Pillar Leader, Project Leader, Team Problem-Solver or Team Leader. 

 

Knowledge needed:  "How to Run a Pillar or Project Kickoff Meeting", "Practical Problem-Solving process used in A3".     

A

1 - Basic Knowledge / No knowledge

B

2 - I still need this skill / I need to improve it.

C

3 - Able to perform / I have the skill.

D

4 - I can also train & coach others on this skill.

Question 2 of 8

Skill:  Explain why and how to do a process map (flow chart as a minimum) of a process being analyzed, and lead a team to map it.

 

Typical coachee:  Any Pillar Leader, Sub-Pillar Leader, or Project Leader.  

 

Knowledge needed:  "Process Mapping Introduction", "Process Mapping Types".

A

1 - Basic Knowledge / No knowledge

B

2 - I still need this skill / I need to improve it.

C

3 - Able to perform / I have the skill.

D

4 - I can also train & coach others on this skill.

Question 3 of 8

Skill:  Deal with poor attendance as a meeting facilitator.   Would be able to explain what they should do in that situation and why, focusing on how to prevent it in the first place.

 

Typical coachee:  Any Pillar Leader, Sub-pillar Leader or Team Leader.

 

Knowledge needed:  "How to Lead Effective Meetings", "How to Drive Change", "Gold-Mining - How to Give Feedback", "How to Run A Pillar or Project Kickoff Meeting"

A

1 - Basic Knowledge / No knowledge

B

2 - I still need this skill / I need to improve it.

C

3 - Able to perform / I have the skill.

D

4 - I can also train & coach others on this skill.

Question 4 of 8

Skill:  Deal with and prevent poor participation as a meeting facilitator.  Would be able to explain what they should do in that situation and why, focusing on how to prevent it in the first place.

 

Typical coachee:  Any Pillar Leader, Sub-pillar Leader or Team Leader. 

 

Knowledge needed:  "How to Lead Effective Meetings", "How to Drive Change", "Gold-Mining - How to Give Feedback", "How to Run A Pillar or Project Kickoff Meeting".

A

1 - Basic Knowledge / No knowledge

B

2 - I still need this skill / I need to improve it.

C

3 - Able to perform / I have the skill.

D

4 - I can also train & coach others on this skill.

Question 5 of 8

Skill:  Explain to a team how to use a fishbone diagram, how to brainstorm, how to "afinitize", and how to multi-vote.  And be able to facilitate through it.

 

Typical coachee: Team Problem-Solver, Team Leader, Project Leader, Sub-Pillar Leader, or Pillar Leader. 

 

Knowledge needed:  "Fishbone Diagrams", "Brainstorming and Affinity Diagrams", "Multi-voting".

A

1 - Basic Knowledge / No knowledge

B

2 - I still need this skill / I need to improve it.

C

3 - Able to perform / I have the skill.

D

4 - I can also train & coach others on this skill.

Question 6 of 8

Skill:  Explain to a team how to do a 5 Why Analysis, the keys to success, and the common pitfalls to avoid.

 

Typical coachee:  Team Problem-Solver, Team Leader, Project Leader, Sub-pillar Leader, or Pillar Leader.

 

Knowledge needed:  "5 Why Analysis", "How to Ask the Right Questions to Drive Action".  

A

1 - Basic Knowledge / No knowledge

B

2 - I still need this skill / I need to improve it.

C

3 - Able to perform / I have the skill.

D

4 - I can also train & coach others on this skill.

Question 7 of 8

Skill:  Explain to a team how to come up with potential solutions, how to evaluate them based on impact/effort, how to multi-vote, and how to develop an action plan for the selected solution.  And be able to facilitate through it.

 

Typical coachee:  Team Problem-Solver, Team Leader, Project Leader, Sub-Pillar Leader, or Pillar Leader. 

 

Knowledge needed:  "Brainstorming and Affinity Diagrams", "How to Prioritize Multiple Projects and Initiatives" (CI/Pillar Leader Course), "Multi-voting",  "How Poka-Yoke Prevents Mistakes and Defects" (CI/Pillar Leader Course).

A

1 - Basic Knowledge / No knowledge

B

2 - I still need this skill / I need to improve it.

C

3 - Able to perform / I have the skill.

D

4 - I can also train & coach others on this skill.

Question 8 of 8

Skill:  Explain to a team...

- what Standard Work is

- how to create/update it so that all process owners have buy-in to follow it

- and how to sustain long-term

 

Typical coachee: People Development Leader/Member, Team Leader, Team Problem-Solver,  or any Pillar Leader.

 

Knowledge needed:  "Why We Need Standardization and Standard Work", "What is a Project", "Controls and Sustainment are Key for Any Improvement", "How to Do TWI Job Instruction".

A

1 - Basic Knowledge / No knowledge

B

2 - I still need this skill / I need to improve it.

C

3 - Able to perform / I have the skill.

D

4 - I can also train & coach others on this skill.

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